Terms and Conditions

Welcome to our website. We hope that you find the website easy to use and love your products as much as we do! Below are some guidelines to refer to in relation to our business and website, along with details of our privacy policy, delivery and return of any products.

Tinkerbells Emporium is registered company number SC523902
2 Friars Street, Stirling, FK8 1HA

All items are subject to availability and all prices are in pounds sterling.

We are committed to protecting your privacy and and only use the information you provide in accordance with Data Protection 1988.  We do not supply any of your personal details to any 3rd parties and will not email you without prior consent.

Our website uses cookies to help you navigate your way around however these can be switched off by adjusting your browser settings.

Delivery to the UK is £3.50 per order or free of charge for orders above £10.
International Delivery is £18 per order however we recommend contacting us for a bespoke price as this may be less depending on package size and delivery location.
– We do offer Free postage from time to time as a promotional rate.
– Please make contact directly if you are ordering a small item or a bulky item and an exact delivery cost can be quoted which may be more favourable.

Any item can be returned to us for replacement or refund within 14 days.  Please send us an email if you would like to return an item and we will give you full details and issue the refund as soon as the item reaches us.  Return postage would not normally be refunded unless the item is faulty.  Proof of postage is advised for your return which is free of charge from your post office.

Orders are processed for postage, where possible, the following working day at 12 noon using Royal Mail 2nd class service.  Delivery estimated within 3 to 5 days for UK delivery, 7 to 10 days for international and slightly longer for worldwide depending on size of the item and selected carrier.  For expedited delivery services – please contact the store by phone or email for additional postage costs.  Any orders placed prior to this time can be cancelled whilst the order is still being prepared.  Once dispatched – orders can only be cancelled if goods are returned as sold.

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